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Phone: 403.217.2137

Toll Free: 1.877.417.2137

Fax: 1.866.696.9522

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Alberta Association
of Private Investigators

Welcome to PRIME Investigative Group Inc.

PRIME Investigative Group is a full-service private investigation company, with the corporate headquarters located in Calgary, Alberta, Canada since 1997. Our management team controls investigations throughout the province of Alberta, across Canada and around the world. Leaders in business and investigations, the personnel at PRIME Investigative Group are ready to assist with your concerns.

Our team of experienced and licensed Private Investigators is comprised of retired police force detectives and experienced private sector investigators. With the diversity and flexibility of male and female investigators, we are committed to addressing your concerns in a prompt and professional manner. Our investigative team pledges to be professional, ethical and discreet with your concerns and commits to always protecting your privacy and confidentiality.

Our experienced and dedicated personnel understand our clients’ concerns and strive to provide cost effective investigative services in all matters.

Your initial consultation with our Directors of Investigation is free of charge. Together, we will develop a tailored-strategy for the investigation that meets your concerns. All contacts, conversations, information and collected evidence will remain confidential.

We offer our investigative services to the corporate sector, the insurance community and to private individuals. A listing of these services is detailed below. More details are found on subsequent pages for each investigative service.

PRIME Investigative Group provides investigative solutions for our corporate clients to assist with limiting their exposure to liability, maintaining daily operations and increasing profitability.

Our team of investigators will work diligently to protect your company’s assets by detecting and documenting fraud, investigating internal thefts, conducting background investigations (including Due Diligence and pre-employment screening), exposing asset misappropriation and validating a worker’s compensation (WCB) claim. 

From surveillance investigations to complex information gathering, our management team will meet with you to formulate an investigative strategy that will achieve the results you seek.

You just want the truth! We understand.

Are you having doubts about your partner's activities? Are you questioning the safety of your child while in the care of your former partner? Is your former partner accurately disclosing their financial and employment status?

Our domestic investigation division is comprised of highly experienced male and female operatives. Whether your personal concerns are related to questions of infidelity, child custody arrangements, or maintenance enforcement (MEP) issues, you can trust our agency to provide the answers in a discreet and professional manner.

Our objective is to find the truth so you can base your decisions on accurate information.

As legal counsel, do you have all the current information for your litigation?

PRIME Investigative Group offers specialized services that assist our clients in the legal profession in reaching their file objectives. In anticipation of litigation, our investigative results are presented within a comprehensive report along with supporting evidence.

Our Special Investigation Unit (SIU) is comprised of former investigators from major insurance companies and law enforcement that apply their experience to conduct complex scene investigations, locate and interview persons of interest and develop detailed background profiles.

All fraudulent claims affect a company’s productivity and overall profitability.

PRIME Investigative Group has conducted “WCB” related investigations for private companies and various “WCB” agencies across the country for over 15 years.  We understand “WCB” evidentiary and privacy requirements and adhere to these protocols as it relates to the collection of evidence on a claim. As such, our video photographic evidence and detailed reports are prepared in anticipation of litigation or mediation.

Our understanding of these protocols will benefit our private company clients. In the event that “WCB” wants to continue with the claims process on behalf of the private company, we will facilitate the transition of evidence to the “WCB” agency if so desired by the private company.

We also extend our knowledge and experience to our Corporate clients regarding suspicious Short Term and Long Term Disability claims. These claims are typically put forth through large multi-national Life & Disability Insurance carriers such as Great West Life or Sun LIfe Financial. Private companies who are victimized by the abuse of Short Term and Long Term Disability Claims often find their profitability negatively affected by the increase in insurance premiums and the down time associated with the abuse.

PRIME Investigative Group offers a wide range of services for our insurance clients. Our investigators utilizes both overt and covert video cameras (with date and time stamp) to accurately document an individual’s activities and access a network of public and private databases to develop comprehensive Background profiles to assist insurance clients in substantiating third party claims. Whether it is a suspected fraudulent Bodily Injury claim or an inflated property-related claim, our investigative services will provide objective information to assist with claims settlement.

In addition to our Bodily Injury investigation team, we also offer the services of a Special Investigations Unit (SIU) that is experienced in multi-line insurance investigations.  Our SIU understands insurance contracts, requirements after a loss, and have investigated complex claims across Western Canada. This experience gives our team a distinct advantage when examining complex claim scenarios relating to Property, Auto, Accident Benefits and Bodily Injuries. Whether your claim involves potential Statutory Condition violations, Section C – exclusions (auto), or fraud related matters, we have the experience to assist with your claim.